This Privacy Policy will be valid only for personal data obtained on the Website, not being applicable to information collected by third parties on other web pages, even if these are linked by the Website.

The following conditions are binding on the user and the person responsible for this website, so it is important that you spend a few minutes reading it and if you do not agree with this, do not send your personal data on this website.

This policy has been updated on 09/02/2023

For the purposes of the provisions of the aforementioned Law on Protection of Personal Data, the personal data you send us will be incorporated into a File of “USERS OF THE WEB and SUBSCRIBERS”, owned by HOTELES ARRECIFE DE LAS SIRENAS SL with CIF: B04858445 and with address at c / NAVEGANTE, 1 – 04116 – LAS NEGRAS, ALMERÍA. This file has implemented all the technical and organizational security measures established in Royal Decree 1720/2007, on the development of the LOPD.

SUBMISSION AND REGISTRATION OF GENERAL DATA
The sending of personal data on this website is mandatory to contact, comment, subscribe to the website of Hoteles Arrecife, and contract the services set forth on this website.

Likewise, not providing the requested personal data or not accepting this data protection policy implies the impossibility of subscribing to content and processing the requests made on this website.

It is not necessary that you provide any personal data to browse this website.

What data this website requires and for what purpose

hotelesarrecife.es will collect the Personal Data of the Users, through online forms, via the Internet. The Personal Data collected, depending on each case, may be, among others: name, surname, email and access connection. Likewise, in the case of contracting services, we will ask the User for certain banking or payment information.

On this website, only data strictly appropriate to the purpose of the collection will be required and we are committed to:

  • Reduce the processing of personal data as much as possible.
  • Pseudonymize personal data as far as possible.
  • Give transparency to the functions and processing of personal data that are carried out on this website.
  • Allow all users to monitor the processing of their data carried out on this website.
  • Create and improve safety elements to offer you the best safe browsing conditions.
  • The purposes of the data collected in this portal are the following:
  • To respond to the requirements of the users of this website. For example, if the user leaves his personal information in any of the contact forms, we may use that data to respond to his request and respond to any doubts, complaints, comments or concerns he may have regarding the information included in the Website, the services provided through the Website, the processing of your personal data, questions regarding the legal texts included in the Website, as well as any other queries you may have.
  • To manage the list of subscriptions, send newsletters, promotions and special offers, in this case, we will only use the email address and name provided by the user when subscribing.
  • To moderate and respond to comments made by users on the blog in hotelesarrecife.es/blog.
  • To ensure compliance with the terms of use and applicable law. This may include developing tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • To market products and services offered on this website.
  • In some cases, information about visitors to this site is shared anonymously or aggregated with third parties such as advertisers, sponsors or affiliates for the sole purpose of improving the services and sale of third-party services. All these processing tasks will be regulated according to legal regulations and all your data protection rights will be respected in accordance with the regulations in force.

In each of the cases, the user has full rights over their personal data and their use and may exercise them at any time.

In no case will this website transfer the personal data of its users to third parties without informing them in advance and requiring their consent.

Services offered by third parties on this website

To provide services strictly necessary for the development of its activity, the Spa Hotel shares data with the following providers under their corresponding privacy conditions.

Hosting: Hotelads.es
Web platform: WordPress.org
Courier services and sending newsletters: Mail Chimp. 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308.
Cloud storage and backup: Dropbox – Drive, Wetransfer, Amazon Web Services (Amazon S3)
Booking Engine: Mirai, https://es.mirai.com/politica-de-privacidad/
Marketing Services: hotelads, https://hotelads.es/


Personal data capture systems collected on this website

This website uses different systems for capturing personal information. This website always requires the prior consent of users to process their personal data for the purposes indicated.

The user has the right to revoke his prior consent at any time.

Personal information capture systems used hotelesarrecife.es :

Content subscription forms: Within the web there are several forms to activate the subscription. Search your email inbox. The user must confirm their subscription in order to validate their email address. The data provided will be used exclusively to send the Newsletter and keep you updated on news and specific offers, exclusive for subscribers of hotelesarrecife.es. The Newsletters are managed by Mail Chimp.


When using the services of the Mail Chimp platform to carry out email marketing campaigns, subscription management and sending newsletters, you should know that Mail Chimp has its servers hosted in the USA and therefore your personal data will be transferred internationally to a country considered unsafe after the dissolution of Safe Harbor. By making a subscription, you accept and consent to your data being stored by the Mail Chimp platform, based in the United States, in order to manage the sending of the corresponding newsletters. Mail Chimp is adapted to the EU standard data protection clauses.

Comment form: The website includes a form to comment post. The user will be able to publish comments on the posts that are published. The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.
Contact form: There is also a contact form for queries, suggestions or professional contact. In this case, the email address will be used to respond to them and send the information that the user requires through the web.


Cookies: When the user registers or browses this website, “cookies” are stored, the user can consult the cookies policy at any time for more information on the use of cookies and how to deactivate them.
Download Systems: On this website you can download different contents that are incorporated periodically in text, video and audio format. In this case, an email is required to activate the signup form. Your information is used for the purposes indicated for subscribers.


Reservation Systems: On this website you can book the accommodations Hotel Spa Calagrande, Hotel Spa Calachica and Hostal El Dorado. This reservation system is managed by Mirai and requires your personal data to provide the contracted service.
Users may cancel at any time the services provided by Hoteles Arrecife at any time, without this entailing the cancellation of the expenses or penalties of the services according to the conditions of their purchase, you can consult the conditions of purchase here: https://hotelesarrecife.es

hotelesarrecife.es also studies its users’ preferences, demographics, traffic patterns, and other information together to better understand who our audience is and what they need. Tracking our users’ preferences also helps us show you the most relevant advertisements.

The user and, in general, any natural or legal person, may establish a hyperlink or technical link device (for example, links or buttons) from its website to hotelesarrecife.es (the “Hyperlink”). The establishment of the Hyperlink does not imply in any case the existence of relations between hotelesarrecife.es and the owner of the site or the web page on which the Hyperlink is established, nor the acceptance or approval by hotelesarrecife.es of its contents or services. In any case, hotelesarrecife.es reserves the right to prohibit or disable at any time any hyperlink to the Website.

Users may unsubscribe at any time from the services provided by hotelesarrecife.es in a simple and transparent way in the same Newsletter received.

ACCURACY AND VERACITY OF THE DATA
The User guarantees that the personal data provided through the different forms are true, being obliged to communicate any modification thereof. Likewise, the User guarantees that all the information provided corresponds to his real situation, which is updated and accurate. In addition, the User undertakes to keep their data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and the damages that may be caused by it to Hoteles Arrecife de las Sirenas SL as the owner of the website hotelesarrecife.es.

EXERCISE OF RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION
The rights of Users are as follows:

RIGHT OF ACCESS: In the right of access Data subjects shall be provided with a copy of the personal data available together with the purpose for which they were collected, the identity of the recipients of the data, the expected retention periods or the criterion used to determine it, the existence of the right to request the rectification or erasure of personal data as well as the limitation or opposition to their processing, the right to file a claim with the Spanish Agency for Data Protection and if the data has not been obtained from the interested party, any available information about its origin. The right to obtain a copy of the data may not adversely affect the rights and freedoms of other data subjects.

RIGHT OF RECTIFICATION: In the right of rectification, the data of the interested parties that were inaccurate or incomplete will be modified according to the purposes of the treatment. The interested party must indicate in the application to which data he refers and the correction to be made, providing, where necessary, the documentation justifying the inaccuracy or incompleteness of the data being processed. If the data have been communicated by the person in charge to other controllers, he must notify them of the rectification of these unless it is impossible or requires a disproportionate effort, providing the interested party with information about said recipients, if requested.

RIGHT OF ERASURE: In the right of deletion, the data of the interested parties will be deleted when they express their refusal to the treatment and there is no legal basis that prevents it, they are not necessary in relation to the purposes for which they were collected, withdraw the consent given and there is no other legal basis that legitimizes the treatment or it is illegal. If the deletion derives from the exercise of the right of opposition of the interested party to the processing of their data for marketing purposes, the identification data of the interested party may be kept in order to prevent future processing. If the data have been communicated by the person in charge to other controllers, he must notify them of the deletion of these unless it is impossible or requires a disproportionate effort, providing the interested party with information about said recipients, if requested.

RIGHT TO OBJECT: In the right of opposition, when the interested parties express their refusal to the processing of their personal data before the person in charge, the latter will stop processing them provided that there is no legal obligation that prevents it. When the processing is based on a mission of public interest or on the legitimate interest of the controller, upon a request to exercise the right to object, the controller shall cease to process the data unless compelling reasons are demonstrated that prevail over the interests, rights and freedoms of the interested party or are necessary for the formulation, Exercise or defense of claims. If the data subject objects to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

RIGHT OF PORTABILITY: In the right of portability, if the processing is carried out by automated means and is based on consent or is carried out within the framework of a contract, the interested parties may request to receive a copy of their personal data in a structured, commonly used and machine-readable format. They also have the right to request that they be transmitted directly to a new person in charge, whose identity must be communicated, when technically possible.

RIGHT TO RESTRICTION OF PROCESSING: In the right of restriction of processing, data subjects may request the suspension of the processing of their data in order to contest its accuracy while the controller carries out the necessary verifications or in the event that the processing is carried out on the basis of the legitimate interest of the controller or in compliance with a mission in the public interest, while verifying whether these grounds override the interests, Rights and freedoms of the data subject. The interested party may also request the conservation of the data if he considers that the treatment is unlawful and, instead of deletion, requests the limitation of the treatment, or if even if the person responsible does not need them for the purposes for which they were collected, the interested party needs them for the formulation, exercise or defense of claims. The fact that the processing of the data subject’s data is restricted must be clearly stated in the controller’s systems . If the data have been communicated by the person in charge to other controllers, he must notify them of the limitation of the processing of these unless it is impossible or requires a disproportionate effort, providing the interested party with information about said recipients, if requested. 

If the request of the interested party is not processed, the data controller will inform him, without delay and no later than one month after receipt of this, of the reasons for his non-action and of the possibility of filing a claim with the Spanish Agency for Data Protection and of exercising legal actions.


You can direct your communications and exercise the rights of access, rectification, cancellation and opposition through postal mail at Calle Navegante, 1 04116 in Las Negras – Almería or by email: privacy@hotelesarrecife.es together with valid proof in law, such as a photocopy of the D.N.I. or equivalent, indicating in the subject “DATA PROTECTION”.

ACCEPTANCE AND CONSENT
The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by HOTELES ARRECIFE DE LAS SIRENAS SL in the manner and for the purposes indicated in the legal notice.

CHANGES TO THIS PRIVACY POLICY
Hoteles Arrecife de las Sirenas SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as industry practices. In such cases, the Provider will announce on this page the changes introduced with reasonable anticipation of their implementation.

COMMERCIAL EMAILS
In accordance with the LSSICE, HOTELES ARRECIFE DE LAS SIRENAS SL does not perform SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the User, on some occasions, it can send promotions and specific offers of its own and third parties, only in cases in which it has the authorization of the recipients. Consequently, in each of the existing forms on the Website, the User has the possibility of giving his express consent to receive a “Newsletter”, regardless of the commercial information promptly requested. You can also cancel your subscription automatically in the same Newsletter.

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